Successfully closing a sale over the phone is a stressful ordeal. No matter how open your customer is during the call, there is always that possibility that the sale may not come through at the moment, or at all, so this is the reason that Phone Selling Techniques is so important. Today, you have to know how to approach a customer to ensure success for your company, and this is why the ConvertCall team has come up with 6 phone…
Inside Sales usually involved the sales made over the telephone; also known as telesales. Nowadays, inside sales also take place within the internet, with email, chat, skype and any other internet communication method out there. Outside sales, however, are when a salesperson is offering or closing sales outside the office; usually meeting face to face with decision-makers. Inside sales today are growing at a fast rate, winning over outside sales, even when getting paid less than later. Outside salespeople are…
You might be losing customers and don’t know why. You think you’re doing all you can to boost your conversion but for some reason, you’re not getting very far; something is bugging your visitor and preventing him or her to purchase from you. We audited customer’s positive and negative experiences and came up with these 5 reasons why you’re losing customers: 1. Unresponsive Website We have discussed that 83% of people use their mobile phones to run their internet searches,…